SDVOSB· Service-Disabled Veteran-Owned Small Business· HIPAA-Aligned · BAA-Ready· A KBM Solved IT Company
Behavioral health & healthcare access

Healthcare doesn't have a care problem.
It has an access problem.

KBM Health builds the front door to care — 24/7 AI intake, triage, and navigation that gets people to the right resource in seconds, not days.

Demand is rising and clinical capacity is fixed. AlbertAI handles everything administrative that keeps clinicians from clinicians' work — across workplace EAP, health systems, and your own white-labeled platform.

Request a demo See the solutions

One platform. Four ways to deploy it — workplace, white-label, health system, or direct to your members.

The problem

The bottleneck was never care.
It was getting in.

Members and patients don't wait because there's no help — they wait because reaching the right help is slow, manual, and human-gated at the exact moment demand is highest. That gap is where people fall out of care.

How access works today

  • Call a line, leave a message, wait days
  • Staff triage by hand, when they can
  • Portals assume you already know what you need
  • The front door is a phone number and a queue

With KBM Health

  • 24/7 intake that answers on the first try
  • AI triage routes to the right resource in seconds
  • Navigation that decides who needs what, first
  • A front door that's always open — and remembers you
The solutions

One access platform.
Four ways to put it to work.

Workplace behavioral health, a full white-label platform you deploy as your own, patient navigation for health systems, and a personal companion — the same AI front door, shaped to who's walking through it. Each is labeled at its true stage of maturity.

KBM Nexus EAP Workplace & Behavioral Health Pilot

"Providers don't have a counseling problem. They have an access problem."

The operating system for behavioral health access. Demand is rising and counselor capacity is fixed — members wait days to reach the right resource. AlbertAI handles the administrative interactions that keep counselors from counseling, creating capacity without adding headcount. We don't replace counselors; we remove everything in their way.

  • 24/7 intake, triage & navigation
  • Members reach the right resource in seconds, not days
  • Counselor capacity gained without new hires
  • Employer / sponsor confidentiality preserved
White-Label Care Platform Your brand. Our platform. Live

"A complete care platform — delivered under your name."

A member portal, an operations console, and a 24/7 AI assistant — your brand, your colors, your domain. Behavioral-health networks, EAP providers, and health systems deploy the whole platform as their own in days, not the years an in-house build takes. One platform, three surfaces, no engineering team required.

  • Member portal + ops console + AlbertAI
  • Your brand, colors and domain
  • Lease, license, or purchase
  • Live white-label demo on synthetic data
KBM Nexus Care General Healthcare · Patient Navigation Live · MVP

"Epic built a portal. Nobody built the front door."

The AI front door every health system needs. We don't replace Epic or athenahealth — we make them more effective by deciding who needs them. Patient intake, care navigation, scheduling, and follow-up for hospitals, urgent care, physician groups, and home health. EHR-agnostic, aligned to clinical workflow.

  • AI triage decides who needs what, first
  • Intake, scheduling & follow-up in one place
  • EHR-agnostic — works with Epic, athenahealth, others
  • Built for clinical-workflow alignment
Albert Mental-Health Companion Beta

"Most assistants remember prompts. Albert remembers people."

Voice, memory, and genuine care, available 24/7 — as an employer-sponsored EAP benefit or a direct-to-consumer subscription. Same Albert, same memory, two channels. Albert remembers your preferences, your family, your ongoing concerns, and your goals; the relationship compounds, and every conversation makes the next one better.

  • 24/7 voice + text companion
  • Persistent memory across sessions
  • EAP benefit or consumer subscription
  • Lightweight crisis safety built in
The platform

One platform, three surfaces.

Whether you buy the workplace product, deploy it white-label, or run patient navigation, it's the same system underneath — a member surface, a staff surface, and the AI that connects them.

01

Member Portal

The face members and patients see: intake, scheduling, secure messaging, resources — under your brand.

02

Operations Console

The staff-side cockpit: triage queues, member records, escalations, and outcomes — so your team sees the whole operation.

03

AlbertAI — Chat & Voice

The always-on front door: 24/7 multilingual chat and voice that triages, schedules, and hands off to a human when it should.

Who it's for

Anyone whose members are waiting to get in.

If people reach you through a phone number and a queue, KBM Health replaces that front door — under our brand or yours.

Behavioral-health networks EAP providers & sponsors Employers Health systems & hospitals Physician groups & urgent care Home health
Proof, at its real tier

We word every claim at its evidence level.

A logo doesn't prove a platform works — a system you can test does. Here is exactly where each solution stands. HIPAA-aligned and BAA-ready; demos run on synthetic sample data, never real records.

KBM Nexus EAP — pilot · ACTUAL data, n=247 members, 6 installations White-Label Platform — live · testable white-label demo KBM Nexus Care — platform live · market sizing MODELED Albert companion — beta
Start a conversation

See the front door open.

Tell us who you serve and how they reach you today. We'll respond within 48 hours with a scoping call agenda — not a brochure. Mutual NDA and BAA available before any discussion.

Response within 48 hours · HIPAA-aligned · synthetic-data demos · no PHI collected here

Thank you.

We've logged your request and will be in touch within 48 hours to set up a scoping call.